We’re Seeking A Travel Loving Customer Service Superstar

Yeah, travelling is great, but have you tried helping others make their own best life experiences through travel?!

We need a superstar human to provide our guests with valued customer service

We love providing our guests with epic sailing holidays and helping them to make unforgettable summer memories. ☀️👙 Making our customers feel like the valued guests that they are is one of our top priorities within manifesting these life-long memories.


When the surfs up, we drop everything and ride the waves. We celebrate our wins and don’t settle for mediocre.

Just as our sailing adventures aim to be the perfectly balanced holiday, we inject this motto into our daily work lives too. You’ll be joining our fun and driven team in Greenwich at our head office in London where everyone knows how to put their head down and work hard but won’t miss the opportunity to have a good time either.

Our Val-you’s 👉 😎

No one likes a shady beach! 🏖️ In order to surround our guests with epic sunshine vibes, we think this vibe first needs to shine from within our own team. We’re looking for an enthusiastic and bubbly individual who shares our love for travel, adventures and having a good time. With our powers combined, we can provide unforgettable guests experiences. 🙌

Who we are manifesting

It’s starting to get hot in London… we need someone who is thirsty! 🥤Thirsty to learn, thirsty to grow and keen to get behind some phones and emails. It’ll be your job to make our guests feel like the valued guests that they are through your savvy communication, customer service, and sales skills. 🌟

📝 The qualities this human has:

People pleaser

We have over 5,000 annual guests and lots of lovely return guests too! We need someone who can clearly and effectively connect with and help them out, so you’ll be a master at maintaining excellent relationships and share our value for ensuring the best customer experiences are provided. 👫

Savvy communicator

You love tapping out a good email, chatting on the phone and are a fabulous communicator. Writing emails is second nature to you… as if it were like riding a bike. If you’ve got a graduate degree showing off your excellent written and verbal communication skills  🎓 – we’d love to see that too!

You’re pretty good at juggling

We’ve got some pretty mad juggling skills in our London office 🤹 – so you’ll need to be a bit of a clown to fit in. We’ll have you juggling multiple channels and brand services simultaneously. You’ll want to be good with prioritising and managing multiple projects, while still maintaining a high level of attention to detail.

Stability 💙

There are no commitment issues around here – we’re looking for a stable relationship so you’ll be looking to enter a career long term and be eligible to work in the UK for at least 18 months.

Should you accept the challenge: 🤜

If you’ve made it this far we want to see what you could bring to the MedSailors team. Send in your CV and cover letter to info@navigatetravel.com to apply!

Accepting applications until 1st March 2019. Download the Customer Service Executive Job Description HERE.

Full-time job: 40 hours per week


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